COGNITIVE SOCIAL CAPITAL YANG MEMENGARUHI MOTIVASI DAN KEPUASAN KERJA KARYAWAN PADA RESTAURANT PIZZA HUT

Main Article Content

Muhammad Tahajjudi Ghifary
Ardiyanti Esthi Putri

Abstract

Cognitive Social capital is an important component in human resource development. Companies must be able to encourage and facilitate existing human resources to maximize their performance. The purpose of this study was to examine the level of influence of cognitive social capital on motivation and job satisfaction of employees of Pizza Hut Ciliwung Branch, Malang City. This research is a quantitative study with a cross sectional approach and a sample of 32 respondents is the total population. This study succeeded in finding that there is a significant influence between cognitive social capital on motivation and job satisfaction of employees of Pizza Hut Ciliwung Branch, Malang City, either simultaneously or partially. This research is a unique research because it only looks at social capital from one dimension and is carried out at a food and beverage company that demands excellent customer service in order to maintain the quality of its business.

Article Details

How to Cite
Ghifary, M. T., & Esthi Putri, A. (2021). COGNITIVE SOCIAL CAPITAL YANG MEMENGARUHI MOTIVASI DAN KEPUASAN KERJA KARYAWAN PADA RESTAURANT PIZZA HUT. Seminar Nasional Manajemen, Ekonomi Dan Akuntansi, 6(1), 629–633. Retrieved from https://proceeding.unpkediri.ac.id/index.php/senmea/article/view/931
Section
Articles

References

Abbasi, A, Hossain, L & Wigand, R. 2011. Social capital and individual performance: a study of academic collaboration. Journal of the Association for Information Science and Technology, 63(12): 1-18.

Abili, K. 2011. Social capital management in Iranian knowledge-based organizations. The Electronic Journal of Knowledge Management, 9(3): 203-210.

Adler, P.S & Kwon, S.W. 2002. Social capital: prospects for a new concept. The Academy of Management Review, 27(1): 17-40.

Aworemi, J.M. 2011. An empirical study of the motivational factors of employees in Nigeria. International Journal of Economics and Finance, 3(5): 227-233.

Coleman, J.S. 1988. Social capital in the creation of human capital. The American Journal of Sociology, 94: 95-120.

________________. 1990. Foundations of social theory. Cambridge, Massachusetts and London: The Belknap Press of Harvard University Press.

Creswell, J.W. 2009. Research design: Qualitative, quantitative, and mix methods approaches 3rd ed. California: Sage Publication.

Fukuyama, F. 1999. Social capital and civil society. IMF Conference on Second Generation Reforms Working Peper.

Ghifary, M.T. 2017. Dimensi social capital yang memengaruhi kinerja pegawai Bpjs kesehatan. Jurnal Media Kesehatan Masyarakat Indonesia Vol.13 No.2 : 116-124.

Hair, J.F, Black, W.C, Babin, B.J & Anderson, R.E. 2009. Multivariate data analysis: A global perspective 7th ed. New Jersey: Pearson Education.

King Jr, W. C., Lahiff, J. M., & Hatfield, J. D. (2009). A discrepancy theory of the relationship between communication and job satisfaction This study found moderate differences in correlations between communication and job satisfaction using a discrepancy framework when high , as opposed to low , valence rewa. Communication Research Reports,5(1), 37–41.

Locke, E. A. (1969). W h a t is Job Satisfaction ? Organizational Behavior And Human Performance, 336, 309–336.

Robin, S. P., & Judge, T. A. (2013). Organizational behavior (15th ed.). New Jersey: Pearson Education, Inc., Prentice Hall.

McDaniel-Schaefer, N.J. 2004. Conceptualizing social capital among young people: Towards a new theory. Children, Youth and Environments, 14(1): 140-150.

Oluseye, O.O, Amos, A.O & Abiola, O.O. 2014. Effect of Motivation on Job Satisfaction of Selected Sales Representatives. Journal of Educational and Social Research, 4(1): 197-203.

Pil, F.K & Leana, C. 2009. Applying organizational research to public school reform: The effects of teacher human and social on student performance. ACAD Manage J, 52(6): 1101-1124.

Piskorski, M.J & Gorbatai, A. 2013. Testing Coleman’s social-norm enforcement mechanism: evidence from Wikipedia. Harvard Business School Working Paper, 11(055).

Nahapiet, J & Ghoshal, S. 1998. Social capital, intellectual capital, and the organizational advantage. The Academy of Management Review, 23(2): 242-266.

Tsang, K-K. 2010. School social capital and school effectiveness. Education Journal, 37(1-2): 119-136.

Zikmund, W.G. 2003. Business research methods 7th edition. Ohio: South-Western.