PERAN KOMUNIKASI INTERPERSONAL TERHADAP KEPUASAN PELANGGAN DI WARUNG BAJAK LAUT KEDIRI
952-956
pdf

Keywords

Komunikasi Interpersonal
Kepuasan Pelanggan
Warung Bajak Laut Kediri

How to Cite

Laksonowati , . D. P. . (2022). PERAN KOMUNIKASI INTERPERSONAL TERHADAP KEPUASAN PELANGGAN DI WARUNG BAJAK LAUT KEDIRI. Prosiding Seminar Nasional Manajemen, Ekonomi Dan Akuntansi, 7(1), 952–956. Retrieved from https://proceeding.unpkediri.ac.id/index.php/senmea/article/view/2402

Abstract

This look at targets to decide the role of interpersonal verbal exchange in increasing customer pride. customer pride is the dependent variable on this have a look at, whilst the impartial variable is interpersonal communique. The records become obtained from the Kediri Pirate shop clients. The populace in this have a look at have been all clients of the Kediri Pirate store. The number of samples on this have a look at were eighty two respondents. The research technique used is a easy linear regression evaluation technique with a 5% self assurance stage to obtain a complete photo of the connection among one variable and any other. The effects of the partial take a look at display that zero.000 <0.05 and tcount value of 1.989 while ttable is 9.467 which means tcount > ttable so that it method H0 is rejected and H1 is common. Interpersonal communique variables partially have a great effect on patron pleasure.

pdf

References

M. N. Huda, “Manajemen Pemasaran Sekolah,” Ta’dibi J. Manaj. Pendidik. Islam, vol. 8, no. 1, 2019. doi: 12.12529/jmbi.v4i1.1814.

Lupiyoadi, Manajemen Pemasaran Jasa Teori dan Praktik. 2017. doi: 07.33784/jmbi.v4i1.2467.

N. H. Anggarasari and M. Nurkamilah, “Komunikasi Interpersonal Dalam Manajemen Organisasi Muhammadiyah Di Pangandaran,” J. Manaj. Dan Bisnis Indones., vol. 4, no. 1, 2018, doi: 10.32528/jmbi.v4i1.1713.

H. Yusrida and T. Kurniawati, “Pengaruh Kecerdasan Emosional dan Komunikasi Interpersonal Terhadap Hasil Belajar Siswa pada Mata Pelajaran Pengelolaan Bisnis Ritel,” J. Ecogen, vol. 4, no. 1, 2021, doi: 10.24036/jmpe.v4i1.11036.

E. Benedica, “Pengaruh Komunikasi Interpersonal Terhadap Kepuasan Pelanggan Department Store Matahari Cabang Rawamangun Jakarta,” J. Din. Pendidik., vol. 12, no. 3, 2019. doi: 14.86528/jmbi.v4i1.14092.

Sugiyono, Metode penelitian pendidikan:(pendekatan kuantitatif, kualitatif dan R & D). 2017. doi: 11.323445/jmbi.v4i1.24112.

C. Darmawan, H. Silvana, H. N. Zaenudin, and R. Effendi, “Pengembangan hubungan interpersonal remaja dalam penggunaan media sosial di Kota Bandung,” J. Kaji. Komun., vol. 7, no. 2, 2019, doi: 10.24198/jkk.v7i2.21163.