PERAN KOMUNIKASI INTERPERSONAL TERHADAP KEPUASAN PELANGGAN DI WARUNG BAJAK LAUT KEDIRI
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Abstract
This look at targets to decide the role of interpersonal verbal exchange in increasing customer pride. customer pride is the dependent variable on this have a look at, whilst the impartial variable is interpersonal communique. The records become obtained from the Kediri Pirate shop clients. The populace in this have a look at have been all clients of the Kediri Pirate store. The number of samples on this have a look at were eighty two respondents. The research technique used is a easy linear regression evaluation technique with a 5% self assurance stage to obtain a complete photo of the connection among one variable and any other. The effects of the partial take a look at display that zero.000 <0.05 and tcount value of 1.989 while ttable is 9.467 which means tcount > ttable so that it method H0 is rejected and H1 is common. Interpersonal communique variables partially have a great effect on patron pleasure.
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