Analysis of E-technology Support, E-digital Competence and E-work procedures on the Performance of Employees of PosIND Kediri branch
Article Sidebar
Main Article Content
Abstract
Research aim : This study aims to understand how digital technology support, digital skills, and electronic work procedures affect employee performance at PosIND Kediri.
Design/Methode/approach : This research uses a quantitative approach by collecting data through interviews and questionnaires. Data analysis includes validity test, reliability test, multiple linear regression, classical assumption test, and t test and F test using SPSS version 25.0.
Research Finding : The results showed that the regression model obtained was Y = 1.242 + 0.064X1 + 0.285X2 + 0.598X3, with a constant value of 1.242. This means that without changes in the independent variables, employee performance remains at 1.242. The regression coefficient shows that e-technology support, e-digital competence, and e-work procedures contribute positively to improving employee performance by 0.064, 0.285, and 0.598, respectively. With a coefficient of determination of 0.752, it can be concluded that the three variables affect employee performance by 75.2%, while the remaining 24.8% is influenced by other factors not included in this study.
Theoretical contribution/originality : This study reinforces the theory that proper technological support, competence, and work procedures significantly influence performance improvement.
Practitione/policy implication : This research provides guidance for posIND to focus on technological and procedural development to optimize employee performance.
Research limitation : This study is limited to a specific sector, making the results not broadly generalizable. Future studies are recommended to expand the sector coverage and include other relevant variables.
Article Details
Section
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
How to Cite
References
[1] Hermin H, Machmud M, Hasan H. Utilization of Information Technology in Business Development of PT Pos Indonesia. CONSTELLATION of Convergence of Technology and Sist Inf 2023; 3:208–16. https://doi.org/10.24002/konstelasi.v3i1.7027.
[2] Habibi M, Tauhid MI. Youth Empowerment Strategy through Technology-Based MSME Development in Sidoarjo 2024:115–31.
[3] Irwan M, Hamiddin N, Syam J, Syafruddin M, Dahrul A, Program S, et al. Application of Information Technology to Employee Performance: A Study at Baraka District Office. Southeast Asia J Business, Accounting, Entrep 2024; 2:39–46.
[4] Fitriyah Sevi, Muslih B. Analysis of the application of strategic leadership in improving the performance of employees of KUD Margo makmur Nganjuk Regency.SIMANIS, 2023:1–23.
[5] SN's daughter, Fauziah Afriyani, Muhammad Bahrul Ulum. The Influence of Digital Culture on Employee Performance at PT. Nusaprima Palembang Retail Focus. JEMSI (Journal of Management and Accounting) 2024; 10:1330–8. https://doi.org/10.35870/jemsi.v10i2.2303.
[6] Alayida NF, Aisyah T, Deliana R, Diva K. The Influence of Digitalization in the 4.0 Era on Workers in the Logistics Sector. J Econ 2023; 2:1290–304. https://doi.org/10.55681/economina.v2i1.286.
[7] Muslih B. Individual Extrinsic Motivation: Performance Analysis of Hospital Medical Employees. J Researcher Manaj Terap 2017; 2:30–9.
[8] Mega Yuwanda, Rayyan Firdaus. The Role of Management Information Systems in the Success of E-Business. J Technol Business Strategy 2024; 1:82–94. https://doi.org/10.61132/jusbit.v1i3.186.
[9] Prasetyo A, Ghozali AA, Ariani F. Application of Smart Method in Decision Support System for Employee Soft Skills Assessment (Case Study: Pt. Digital Creative Industry). J Tera 2022; 2:14–25.
[10] Lubis SW, Hasibuan NFA. Analysis of the Internal Control of the Cash Receipt System at PT. Pos Indonesia (Persero) Pematangsiantar Post Office. Maisyatuna 2024; 5:82–94. https://doi.org/10.53958/mt.v5i1.435.