Proceeding Kilisuci International Conference on Economic and Business 


The Influence of Employee Work Effectiveness on the Quality of Public Services at the Tamanan District Office, Kediri City
Vol. 2 (2024), Articles
Vol. 2 (2024)

The Influence of Employee Work Effectiveness on the Quality of Public Services at the Tamanan District Office, Kediri City

Articles
Published 2024-04-01
Dika Dimas Putra
University of Kadiri
Alma Hariyati
Universitas Kadiri
Marsella Renita Hadi
University of Kadiri
pdf

Keywords

Effectiveness
Employee Work
Public Services

How to Cite

Putra, D. D., Hariyati, A., & Hadi, M. R. (2024). The Influence of Employee Work Effectiveness on the Quality of Public Services at the Tamanan District Office, Kediri City. Proceeding Kilisuci International Conference on Economic &Amp; Business, 2, 815–820. Retrieved from https://proceeding.unpkediri.ac.id/index.php/kilisuci/article/view/4224
ACM ACS APA ABNT Chicago Harvard IEEE MLA Turabian Vancouver

Download Citation

Endnote/Zotero/Mendeley (RIS) BibTeX

Abstract

Research aim : The purpose of this research is to analyze the effectiveness of the performance of the government officers of Tamanan District. This research is being conducted in Tamanan District, Kediri City.

Design/Methode/Approach : The population of Tamanan District is 5.157 people = 1432 household certificates, whilst the 105 respondents of the research sample is determined through Quota Proportional Random Sampling. Data gathering is being done using questionnaires, whereas data analysis is being done using T-test.

Research Finding : Based on the result of the research, the effectiveness of the performance of the government officers of Tamanan District (variable X) has a significant correlation with the quality of public service.

Research limitation : There are not too many respondents because it still uses simple research methods, so it can still be researched again using other methods

 

pdf

References

Kementerian Keuangan. Pelayanan Publik. Indonesia: 2009.

Nur Ambia. PENGARUH EFEKTIVITAS KERJA PEGAWAI TERHADAP KUALITAS PELAYANAN PUBLIK DI KELURAHAN SIDORAME BARAT I KECAMATAN MEDAN PERJUANGAN. J Publik Reform UNDHAR MEDAN 2018:214–62.

Bisri MH, Asmoro BT. Etika Pelayanan Publik di Indonesia. J Gov Innov 2019;1:59–76. https://doi.org/10.36636/jogiv.v1i1.298.

Astutik S, Fariza A, Basofi A. SIG PEMETAAN TRANSPORTASI DAN PELAYANAN UMUM DI KOTA KEDIRI 2009.

Siagian S. Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara; 2008.

Ridwan AM, Razak M, Syarifuddin S. PENGARUH KUALITAS PELAYANAN, EFEKTIFITAS KERJA DAN MOTIVASI KERJA TERHADAP KEPUASAN PELAYANAN MASYARAKAT PADA KELURAHAN WATTANGSOREANG KECAMATAN SOREANG KOTA PAREPARE. Nobel Manag Rev 2022;3:452–64. https://doi.org/10.37476/nmar.v3i3.3283.

Wihara, D. S., Subagyo, S., & Meilina, R. (2022, April). Employee Creativity in Indonesia: Critical of Personal Supervisor Support to Make Organizational Survival and Effectiveness (A Bibliometric Perspective Analysis). In International Conference of Business and Social Sciences (pp. 1331-1342).