Green Marketing Strategies in Building Brand Loyalty for Wonosalam Fresh Milk Products: The Mediating Role of Environmental Awareness among Generation Z Consumers in Jombang Regency

Authors

  • RISKA AGUSTINA IRAWATI INSTITUT TEKNOLOGI DAN BISNIS PGRI DEWANTARA JOMBANG Indonesia
  • Nuri Purwanto INSTITUT TEKNOLOGI DAN BISNIS PGRI DEWANTARA JOMBANG Indonesia

DOI:

https://doi.org/10.29407/3e6vx887

Abstract

Research aim : This study examines the effect of green marketing

on brand loyalty in local products, specifically Wonosalam fresh

milk, focusing on Generation Z as environmentally conscious

consumers in Jombang Regency.

Design/Methode/Approach : This study uses a quantitative

explanatory approach. Data were collected through Likert-scale

questionnaires and analyzed using SEM-PLS with SmartPLS 3.

The sample consisted of 115 purposively selected respondents.

Research Finding : The findings reveal that green marketing has a

positive and significant effect on brand loyalty. It also

significantly influences environmental awareness, which in turn

affects brand loyalty. Environmental awareness partially

mediates the relationship between green marketing and brand

loyalty.

Theoretical contribution/Originality : This study enriches

sustainable marketing literature by providing empirical evidence

from local agribusiness products. Its novelty lies in integrating

green marketing, environmental awareness, and brand loyalty

among Generation Z in a local context.

.Practitionel/Policy implication : The results suggest that

businesses, particularly local producers and SMEs, should

implement authentic and transparent green marketing strategies

to enhance consumer loyalty. The findings also support policies

promoting sustainable business practices.

Research limitation : This study is limited by a small sample size

and a single geographic focus. Future research should include

additional variables such as green trust, perceived value, and

brand image.

Keywords : Green Marketing; Brand Loyalty; Environmental

Awareness; Generation Z; Local Product.

Keywords:

Green Marketing; Brand Loyalty; Environmental Awareness; Generation Z; Local Product

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References

[1] Lopes M, Gomes S. Willingness to pay more for green products : A critical challenge for Gen Z 2023;390. https://doi.org/10.1016/j.jclepro.2023.136092.

[2] Theocharis D. Sustainable Consumption and Branding for Gen Z : How Brand Dimensions Influence Consumer Behavior and Adoption of Newly Launched Technological Products 2025:1–40. https://doi.org/https://doi.org/10.3390/su17094124.

[3] Zhang N, Guo M, Bu X, Jin C. Heliyon Understanding green loyalty : A literature review based on bibliometric-content analysis. Heliyon 2023; 9:e18029. https://doi.org/10.1016/j.heliyon.2023.e18029.

[4] Al M, Abdullah F, Febrian WD. Green Marketing Orientation and Gen Z Consumers : Mediation of Green Brand Awareness and Psychological Satisfaction in Sustainable Fashion 2025; 7:1–10. https://doi.org/https://doi.org/10.38035/dijemss.v7i1.5096.

[5] Sathya R, P IR. Advances in Consumer Research Sustainability as a Branding Strategy : How Fashion Retailers use Green Marketing to Influence Gen Z 2025:339–48.

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[7] Sabbrina A, Indah A, Nasution L. The Influence Of Green Marketing , Green Perceived Risk , Green Brand Image And Green Satisfaction On Consumer Loyalty Toward Avoskin Products 2025:705–18.

[8] Kharisma PP, Irawanto DW, Rofiq A. JBTI: Business Journal: Theory and Implementation. J Business 2017; 11:268 pages.

[9] Lestari. the Influence of Green Marketing Mix on Brand Loyalty Mediated By Brand Image, Brand Trust and Brand Love in the Body Shop Indonesia 2024.

[10] Mendrofa KJ. The Effect of Green Marketing, Sustainable Market Research, and Consumer Engagement on Brand Loyalty and Consumer Legitimacy in MSMEs in Indonesia. Int J Business, Law, Educ 2024; 5:824–36. https://doi.org/10.56442/ijble.v5i1.491.

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Published

2026-04-29

How to Cite

Green Marketing Strategies in Building Brand Loyalty for Wonosalam Fresh Milk Products: The Mediating Role of Environmental Awareness among Generation Z Consumers in Jombang Regency. (2026). Proceeding Kilisuci International Conference on Economic & Business, 4, 331-341. https://doi.org/10.29407/3e6vx887

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