SETIAWAN, Ananda Bayu; SUPRAJITNO, Edy Djoko; SARDANTO, Rino. PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT, KENYAMANAN CAFE, DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA KEDAI MUTIA. Prosiding Simposium Nasional Manajemen dan Bisnis, [S. l.], v. 3, p. 513–522, 2024. DOI: 10.29407/w39abm96. Disponível em: https://proceeding.unpkediri.ac.id/index.php/simanis/article/view/4809. Acesso em: 12 oct. 2026.