SABILA, A. Analisis Pengaruh E - Service Quality, E - Logistic, dan E - Customer Relationship Manajemen Terhadap Kepuasan Konsumen Marketplace Shopee. Seminar Nasional Manajemen, Ekonomi dan Akuntansi, [S. l.], v. 6, n. 1, p. 1211–1217, 2021. Disponível em: https://proceeding.unpkediri.ac.id/index.php/senmea/article/view/746. Acesso em: 5 oct. 2022.