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Analisis Pengaruh E - Service Quality, E - Logistic, dan E - Customer Relationship Manajemen Terhadap Kepuasan Konsumen Marketplace Shopee. SENMEA. 2021;6(1):1211-1217. Accessed January 31, 2026. https://proceeding.unpkediri.ac.id/index.php/senmea/article/view/746