The Effect Of Using Structured Chat On Customer Satisfaction. Panji International Conference on Sport, Education, Management and Economics, [S. l.], v. 1, n. 01, p. 174–181, 2026. DOI: 10.29407/1qv9y787. Disponível em: https://proceeding.unpkediri.ac.id/index.php/seme/article/view/11118. Acesso em: 14 oct. 2026.