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The Effect of Digital Competence And Self-Efficacy on Innovative Work Behaviour: The Moderating Role of Digital Culture at PT Pegadaian Manukan Branch Surabaya
Dendy Maulana Yusuf Universitas Negeri Surabaya Indonesia , Dhiyan Septa Wihara Universitas Negeri Surabaya Indonesia , M. Zanuar Fikri Maulana Universitas Negeri Surabaya IndonesiaResearch aim: This study aims to examine the influence of digital competence and self-efficacy on innovative work behaviour, as well as the role of digital culture moderation in employees of PT Pegadaian Manukan Surabaya Branch.
Design/Method/Approach: The study used a quantitative approach with a saturated sampling technique (census) of 40 employees. Data analysis was carried out using Structural Equation Modeling based on Partial Least Squares (PLS-SEM) with SmartPLS 4.1.1.7.
Research Finding: Digital competence has a significant positive effect on innovative work behaviour (β=0.671; p=0.004). Self-efficacy had no significant effect directly (β=0.324; p=0.154). Digital culture moderated significantly positively the relationship between digital competence → innovative work behaviour (β=0.558; p=0.021), but moderated significantly negatively the relationship between self-efficacy → innovative work behaviour (β=-0.614; p=0.022).
Theoretical contribution/Originality: This study fills the literature gap by explicitly examining the role of digital culture moderation in the relationship between digital competence and self-efficacy to innovative work behaviour. The findings of negative moderation of digital culture on self-efficacy are a new contribution that enriches the theory of Job Demands-Resources (JD-R).
Practitioner/Policy implication: Organizations need to prioritize the development of employees' digital competencies and maintain a balance between strengthening a digital culture and giving autonomy to individual initiatives.
Research limitation: The study was cross-sectional, using self-report, conducted on a single branch with a limited sample (n=40), so generalizations need to be done carefully.
Pages: 1025-1038Published: 2026-05-07Views: 213 Downloads: 661 - 1 of 1 items
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speaker
SPEAKER
commitee
Commitee :
Chairman of the committee : Dr. Dian Kusumaningtyas
Secretary : Erna Puspita, M.Ak.
Treasurer : Dr. Ismayantika Dyah Puspasari, M.B.A.
PR : Ike Cindia, M.M.
Call for Papers : Dr. Diah Ayu Septi Fauji, M.M.
reviewer
REVIEWER
Dr. Muhammad Ridwan Tony Lim Abdullah (University Teknology Petronas Malaysia)
Dr. Paya Y.C. HSU (Vietnam)
Dr. Pan Weihwa (National Yunlin University of Science and Technology Taiwan)
Dr. Subagyo, M.M. (Universitas Nusantara PGRI Kediri)
